FAQ

Why should I spay or neuter my companion animal?

Aside from preventing unwanted litters of animals and further contributing to the devastating animal overpopulation crisis, spaying and neutering helps your animal to live a longer, healthier life. Spaying eliminates the stress and discomfort that females endure during heat cycles, eliminates the risk of life-threatening uterine infections, and greatly reduces the risk of mammary cancer. Neutering makes males far less likely to roam or fight, prevents testicular cancer, and reduces the risk of prostate cancer and painful prostatitis. Altered animals are less likely to contract deadly, contagious diseases, such as FIV (feline AIDS) and feline leukemia, that are spread through bodily fluids.

Can my companion animal be spayed if she’s in heat? What if she might be pregnant?

Our clinic will spay animals who are in heat or pregnant at no additional charge.

How much does surgery cost?

The charge for male dog neutering is $80, while for female dog spaying, it is $100. For all companion cats, the charge is $45, and for feral cats, it is $50. However, we never turn anyone away based on their inability to pay for surgery.

How do I schedule an appointment?

You can schedule an appointment by calling 757-622-7382, option 3, or submitting an online appointment request form.

Do I need to bring my animal’s medical records with me to the appointment?

It is always a good idea to bring prior medical records to any veterinary appointment. However, we do not require prior records for surgery unless there is a specific previous medical condition for which we would need to see the records. Please note that invoices or receipts are not medical records. In most cases, however, the only required paperwork is our check-in form.

What time do I need to arrive?

In most locations, the drop-off time for dogs is 8 a.m., and for cats, it is 8:30 a.m. Please note that check-in times vary depending on the distance that the clinic is traveling, so it may be later or earlier depending on the location where your appointment is scheduled. That information will be provided when you schedule your appointment. Late arrival for check-in may result in forfeiture of your animal’s surgical appointment.

How long should my animal refrain from eating before surgery?

Any animal who is under 6 months old or weighs less than 10 pounds should eat a small snack between 5 and 6 a.m. the morning of the surgery. Food should be withheld from all other animals after midnight the night before the surgery. All animals can have a small amount of water prior to surgery.

Does my animal need to arrive in a carrier?

Cats must arrive in a secure carrier for their own safety. A hard plastic carrier with a secure front door is ideal. Dogs must be on a leash but do not need to be in a carrier.

What time do I pick up my animal for surgery?

The pick-up time for dogs is usually between 12 noon and 1 p.m. that same day and, for cats, usually between 1:30 and 2:30 p.m. Please note that these are estimates only; the clinic staff will assign you a specific time the day of surgery.

I lost my animal’s records. Can I get another copy?

All clients are given paperwork after an appointment on our mobile clinics—please keep it in a safe place, along with your animal’s other medical records. If you have misplaced your copy, please call reception at 757-622-7382, option 0, to request a copy. Allow 24 to 48 hours to process the request.

I need to reschedule or cancel my appointment. What should I do?

Please call 757-622-7382, option 3, if you need to change or cancel your appointment. Please note that we request at least 24 hours’ notice for appointment cancellations or changes.

What if my animal has complications after surgery?

Our post-operative instructions cover a number of common complications that can occur after surgery. You are the most important person to ensure your animal’s full and speedy recovery, so read them carefully. We also have an emergency phone number that you can call 24 hours a day to reach a clinic staff member who can advise you if complications should arise.

Can I apply flea preventive medication to my animal prior to surgery? How about after surgery?

You can bathe or put flea preventive medication on your animal prior to surgery, and you can apply flea preventive medication or administer heartworm preventive medication after surgery, but please do not bathe your animal for two weeks after the surgery.

What other services does your clinic offer? Can I bring my animal in for blood work, dental cleanings, etc?

We offer some other basic veterinary services such as vaccinations and flea preventive medications, but we are not a full-service clinic and therefore are not equipped to offer services such as blood work, physical exams, dental cleanings, etc.

Can I have someone else drop off or pick up my animal for surgery?

Other people are permitted to drop off or pick up animals before or after surgery, but the animal’s legal guardian must fill out the paperwork to consent to the surgery. We ask that you notify clinic staff if someone else will be dropping your animal off prior to your appointment or picking your animal up afterward.

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 Ingrid E. Newkirk

“Almost all of us grew up eating meat, wearing leather, and going to circuses and zoos. We never considered the impact of these actions on the animals involved. For whatever reason, you are now asking the question: Why should animals have rights?” READ MORE

— Ingrid E. Newkirk, PETA President and co-author of Animalkind