Loveland PetSmart Stores Caught Violating Animal Welfare Regulations

Chain Cited for Denying Animals Timely Veterinary Care, Failing to Meet Species-Specific Needs, and More Across the State; Stay Away, Says PETA

For Immediate Release:
April 30, 2020

David Perle 202-483-7382

Loveland, Colo.

PETA has just obtained damning Colorado Department of Agriculture records from between January 2019 and March 2020 revealing that 16 PetSmart stores—including one in Loveland—were cited for more than 70 violations of the state’s Pet Animal Care Facilities Act (PACFA), which requires the bare minimum standards of animal care.

The Loveland store was cited for denying turtles water of a sufficient depth and having insufficient records for cats offered for adoption. Nearby, the Greeley store was cited for keeping two cats in cramped cages, and a bird there was confined to a cage with a perch that was positioned over the animal’s food container, which would allow droppings to contaminate the food.

“Every PETA investigation has caught big-box pet stores’ suppliers denying basic necessities to vulnerable animals, from hamsters to turtles to birds and beyond,” says PETA Senior Vice President Daphna Nachminovitch. “PETA’s advice to caring consumers is to stick with stores that don’t sell live animals.”

According to the Department of Agriculture records, PetSmart stores also came under fire in Colorado Springs, Monument, and Pueblo as well as in Denver and eight surrounding cities. A lethargic bearded dragon who wasn’t eating was held for more than three weeks without receiving veterinary care. Staffers refused to rush an extremely sick green anole to the vet because the animal had been returned to the store, evidently by a customer, near closing time. Eight stores denied fish water of the proper temperature and pH level or reptiles adequate UVB light, sufficient heat, or water to swim in. Stores obtained animals, including sick guinea pigs, from a California supplier that provided illegal veterinary inspection certificates. Multiple stores were cited for not having written agreements with veterinarians and proper records, including for animals who had sustained injuries, were ill, or escaped during boarding and grooming.

PETA—whose motto reads, in part, that “animals are not ours to abuse in any way”—notes that PetSmart also reportedly advertised grooming services in Colorado as recently as April 13, despite PACFA Program guidance stating that such services aren’t critical and should temporarily close in light of the COVID-19 pandemic.

PETA opposes speciesism, a human-supremacist worldview. For more information, please visit

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