Is PETCO Misleading Customers About Its Abusive Suppliers?

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Hamsters were put into a plastic bag and bashed against a table. Animals were cruelly killed, abusively handled, and forced to live in severely crowded, filthy conditions. The findings of PETA’s undercover investigation of Sun Pet Ltd.—a supplier of animals to stores nationwide, including PETCO and PetSmart—are so shocking that it’s no wonder that so many of you have been calling and writing to these companies concerning their ties to Sun Pet (and thanks for doing so).

Now PETCO is responding, using form letters and automated phone responses that stretch the truth like an old-fashioned taffy pull. Let’s have a look at the form letter:

Please know that at PETCO, the health and wellbeing of ALL animals is always our top priority, and we take animal care issues and concerns VERY seriously.

PETCO is quite aware that this is the fourth PETA undercover investigation of its animal sources—after North American Pet Distributors (NAPD), Rainbow World Exotics, and U.S. Global Exotics—and that every investigation found factory farm conditions, filth, crowding, deprivation, neglect, cruelty, and slow, painful death. Yet PETCO continues to do business with these mills and hasn’t put a stop to its suppliers’ abuses.

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